Privacy Policy

Privacy Policy of Yendos
Effective Date: February 10, 2025

1. Introduction
This Privacy Policy explains how Pinkstone S.A., operating under the trade name Yendos (“Yendos,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal data when you access or use our services through our website, mobile application, and partner platforms (collectively, the “Services”). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect
(a) Personal Information: When you register or use our Services, we may collect personal information such as your first and last name, email address, country of residence, and any other information you voluntarily provide.
(b) Technical Information: We may automatically collect certain technical data including your IP address, device type, operating system, browser type, and usage information (such as pages visited and services accessed).
(c) Transaction Information: When you purchase our eSIMs and data roaming services, we collect data related to your transactions, including purchase details and activation data.
(d) Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience and to analyze usage trends. You may adjust your browser settings to refuse cookies, though this may affect the functionality of our Services.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Services.
  • To process and fulfill your transactions.
  • To communicate with you regarding account management, support, and updates.
  • To improve, personalize, and enhance our Services.
  • To comply with legal obligations and enforce our agreements and policies.

4. Legal Basis for Processing
We process your personal data based on:

  • Your consent (where applicable).
  • The necessity for the performance of a contract between you and Yendos.
  • Our legitimate interests in providing and improving our Services.
  • Compliance with legal obligations.

5. Information Sharing and Disclosure
We may share your personal information with:

  • Authorized Partners and Resellers: To facilitate the provision of our Services.
  • Service Providers: Third-party vendors who assist with payment processing, data analytics, customer support, and other business functions.
  • Legal Authorities: When required by law or to protect our legal rights and interests.
    We ensure that any third party with whom we share your information is bound by appropriate confidentiality and data protection obligations.

6. International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence. In such cases, we will take appropriate measures to ensure that your data receives an adequate level of protection in accordance with applicable laws.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.

8. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

9. Your Rights
Subject to applicable law, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion or restriction of your data.
  • Object to the processing of your data.
  • Request data portability.
    To exercise these rights, please contact us using the information provided in Section 12 below.

10. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so that we can take appropriate measures.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any material changes will be communicated by updating the “Effective Date” at the top of this Privacy Policy and, where required, through other appropriate means.